Course outline

Short course name:

The Role of I.T. in Management 2

Module number:

COM 208

Course Syllabus:

Computerized Project Management:

Project planning – creating GANTT charts and CPM/PERT graphs with computer packages

Specifying dependencies and milestones

Defining and allocating project resources

Entering with costs and duration; allocating resources to tasks

Tracking project status and progress

Generating management reports



I.T. and Hospitality Management:

Computerized reservations systems

Creating client databases

Computer-based tools for conducting customer satisfaction surveys

Web-enhanced hospitality marketing and CRM



I.T. in Governance and the Public Sector:

The role of I.T. in governance; Government-sponsored databases e.g. electoral and company registers

Taxation and its dependence on I.T.; collection and enforcement issues

Economic modeling using computer systems

Web-accessed government services and databases

National security issues and the role of I.T. in intelligence gathering

Disseminating information to the populace using computer systems



Computerized Accounting and Financial Management:

Computerized versus manual accounting


Computer-based accounting systems – booksets, charts, ledgers, journals, posting and reporting modules; multi-currency accountancy schemes

Using the computer for fiscal control

ERP accounting module characteristics

Computer-based fixed asset registers